Consultz / B2C Marketplace – Social Media

4 week UX turnaround for this social media marketplace

4 Week Product Sprint

“Experts were not completing their profiles, there was no viral hook — stickyness was not baked in. Advance Scout solved all of this and more in the 4 week sprint, something we had been trying to do for 12 months”

Vincent Wong, CEO

Outcomes

In 4 weeks Consultz’s highest value journey was transformed and ready for launch.

Adoption

76%

increase in expert profile completion

Efficiency

10x

boost in expert profile shares

Generated

40%

growth in daily active users

Challenge

Consultz, the first social media app to connect users directly with experts and monetised from day one, faced three critical growth barriers:

Low profile completion by experts
Lack of built-in virality to drive organic growth
Weak daily engagement among users

Timeline — 4 Weeks

Week 1 – Alignment

Qualitative research & behavioural audits

Week 2 – Design Sprint

Solution mapping & rapid prototyping

Week 3 – Iterative Sprint

Iterative testing & validation with experts

Week 4 – Handover

Implementation guidance, roadmap & performance tracking

Consultz

Monetise your expertise from day one.

Go to Consultz

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1 Queen Square
Bath, BA1 2HA
United Kingdom